Q: How long does it take for my order to ship?
A: Our build-time is 1-2 business days. This begins after we have successfully processed your order. Once your order is assembled and tested, you will receive the tracking info for your package, if our specialist found an issue when testing your order, we will replace the parts for a new one and tested for 24h more to make sure you will receive a quality product.
Q: What is our return policy?
A: We offer 14 days return policy for you to return an item, to check more about our return policy please refer to this link: https://maverick-tech.com/pages/returns
Q: Where is our company located?
A: Our facility is located in 10200 NW 25 TH ST, SUITE 111, DORAL, FL 33172.
Q: How long have you been in business?
A: We started our company in Silicon Valley in 2015, yin 2017 we started building Cryptocurrency mining and Affordable Gaming PCs, We have 15 years of experience building professional workstations and our team members have been trained on Big companies like Nvidia, AMD, Supermicro to mention a few. Our goal is to provide the most cost-effective Machine for our customer and expetional customer support trough our courses and Knowledge base only available for our customers.
Q: Do you use refurbished products?
A: All our products are brand new and we offer Maverick warranty and manufacturer, all this combined with lifetime support you can sleep peacefully that you are in good hands.
Q: Do you charge sales tax?
A: We just charge sales taxes to Florida residents.
Q: What happens if after 1 year I want to upgrade my system.
A: We offer programs for upgrading your hardware and our agents will help you through video conference to upgrade and install the new hardware, if you prefer to send your system for us to upgrade, we will do for a reasonable labor fee.
Q: I receive my system and I need assistance installing software and configuring.
A: We have software and hardware specialist in house that are available and will help you with software installation, troubleshooting, and upgrades, we offer video conference for more reliable support.
Q: What does the warranty cover?
A: The warranty covers parts and labor for the computer system itself only. If your computer system develops an issue that cannot be resolved over the phone. We will have the system sent back to our facility for service. Maverick-tech will cover all shipping costs (back and forth) as long as it's within the first 30 days of receiving your machine. For more details, please contact our support team for more information.